Terms & Conditions

1. Agreement and Scope

Effective date: September 10, 2026
Last updated: September 10, 2026

These Terms and Conditions (“Terms”) are a legal agreement between you and Dance Levels LLC, doing business as Levels (“Levels,” “we,” “us,” or “our”). They govern your access to and use of dancelevels.app, watch.dancelevels.app, dancelevelsapp.com, our mobile and television applications, video content, curricula, lesson materials, forms, memberships, licenses, and related products and services (collectively, the “Services”).

By creating an account, purchasing or using a plan, submitting an application, or otherwise using the Services, you agree to these Terms and our Privacy Policy. If you use the Services for a studio, school, company, or other organization, you represent that you have authority to bind that organization. If you do not agree, do not use the Services.

2. Eligibility and Minors

Accounts, purchases, applications, and licenses are intended for people who are at least 18 years old or the age of legal majority where they live. Dance education content may be viewed or used by minors only with the permission and supervision of a parent, legal guardian, instructor, or authorized studio. Children under 13 may not create accounts, make purchases, submit forms, or provide personal information directly to Levels.

3. Accounts and Security

You must provide accurate, current information and keep it updated. You are responsible for protecting your login credentials and for activity under your account. Accounts and credentials may not be sold, transferred, or shared beyond the users expressly permitted by the purchased plan. Notify connect@dancelevels.app promptly if you suspect unauthorized access. We may require reasonable verification before changing account ownership or access.

4. Plans and Plan-Specific Rights

The plan name, price, billing interval, trial, included content, and other terms displayed at checkout are part of these Terms and control for that purchase if they conflict with general marketing copy.

  • Dancer Membership: for one individual dancer’s personal, non-commercial training. It does not include teaching, classroom, curriculum-card, lesson-plan, printing, distribution, studio, or branding rights. A seven-day trial applies only when it is expressly displayed at checkout.
  • Instructor Membership: for one instructor teaching one recurring class assignment, with one selected curriculum track at a time. It permits internal classroom use for that assignment. It does not include studio-wide use, multi-instructor implementation, white-labeling, studio branding, printable curriculum PDFs, or parent-facing distribution.
  • Studio Monthly Curriculum Access: for the purchasing studio’s internal staff and classes. It includes the current Hip Hop and Breaking curricula, video catalog, training content, and class-support resources made available with the plan. It does not include white-labeling, studio branding, printable or downloadable curriculum distribution, parent-facing distribution, resale, or sublicensing.
  • Studio Annual Licensed and White-Label: includes the rights stated in the Licensed Studio Addendum below for one licensed studio location during an active 12-month license term.

No plan transfers ownership of Levels intellectual property. Rights not expressly granted are reserved by Levels.

5. Licensed Studio Program

The Licensed Studio Program permits the licensed studio to implement approved Levels Hip Hop and Breaking curriculum at one studio location during the active 12-month term. Subject to payment, onboarding, these Terms, and any signed order or agreement, the license includes internal use, permitted studio branding of approved materials, printing and downloading approved curriculum materials, and distribution of approved parent-facing materials.

The license does not permit resale, sublicensing, sharing with another studio, use at an unlicensed location, publication of protected curriculum to the public, removal of required rights notices, or creation or distribution of unapproved derivative products. White-label rights allow permitted studio branding; they do not transfer copyright, trademark, or ownership. Multiple locations require additional written licenses.

6. Billing, Renewals, Cancellations and Refunds

Prices and billing intervals are shown at checkout. Subscriptions and annual licenses renew automatically when the checkout states that they renew, until canceled in accordance with the account or checkout instructions. You authorize the applicable commerce and payment providers to charge the payment method on file for amounts due, including applicable taxes.

Cancel before the next renewal date to avoid the next charge. Cancellation normally stops future renewal and does not retroactively reverse a completed charge or license period. Access after cancellation is governed by the plan and platform shown in your account. Refund eligibility is determined by the terms displayed at purchase, applicable law, and any written agreement with Levels. Levels does not offer a trial, refund, or guarantee unless it is expressly stated for the specific offer. For billing, cancellation, or refund questions, contact connect@dancelevels.app.

7. Onboarding and Support

Studio plans may require onboarding to confirm account setup, curriculum assignment, instructor workflow, branding permissions, and implementation expectations. You agree to participate in required onboarding and provide information reasonably needed to configure the plan. Support is available through the channels published by Levels. Response times are not guaranteed unless stated in a separate written agreement.

8. Acceptable Use

You may use the Services only for lawful purposes and within the rights of your plan. You may not:

  • obtain or attempt to obtain unauthorized access to accounts, systems, or data;
  • interfere with security, availability, or normal operation of the Services;
  • scrape, crawl, copy, record, download, or extract protected content except through an expressly provided feature or written permission;
  • share credentials or materials beyond the users and uses permitted by your plan;
  • reproduce, publish, sell, sublicense, redistribute, or commercially exploit content except as expressly permitted;
  • remove copyright, trademark, attribution, or rights-management notices;
  • upload malicious code or use the Services for unlawful, deceptive, abusive, or infringing activity; or
  • use automated systems to create artificial traffic, engagement, or transactions.

9. Intellectual Property

Levels and its licensors own the Services, curricula, videos, lesson structures, documents, graphics, designs, trademarks, software, and other protected materials. The Services are licensed, not sold. Subject to payment and compliance with these Terms, Levels grants only the limited, non-exclusive, non-transferable, revocable rights expressly included with your plan. “Levels” and related names, logos, and brand elements may not be used except as expressly permitted in writing or under an active Licensed Studio plan.

10. User Materials and Feedback

You retain ownership of information or materials you submit. You grant Levels a non-exclusive license to host, process, reproduce, and use those materials only as reasonably necessary to provide, secure, support, and improve the Services or as otherwise authorized by you. You represent that you have the rights and permissions needed for anything you submit. Feedback and suggestions may be used by Levels without restriction or compensation, but we do not claim ownership of your underlying personal information or pre-existing materials.

11. Educational and Physical Activity Disclaimer

Levels provides educational curriculum and training content. It is not medical advice, a substitute for qualified in-person instruction, or a guarantee of fitness, safety, certification, employment, revenue, enrollment, retention, or student results. Dance and physical activity involve risk of strain, injury, and other harm. Users, parents, instructors, and studios are responsible for assessing readiness, providing appropriate supervision, maintaining a safe environment, following applicable safety practices, and consulting qualified medical professionals when appropriate. Stop an activity and seek appropriate assistance if pain, dizziness, illness, or injury occurs.

12. Third-Party Services

The Services may depend on or link to third-party platforms, applications, payment processors, app stores, videos, calendars, social networks, or websites. Third-party terms and privacy notices apply to their services. Levels is not responsible for third-party content, availability, security, or independent practices, but this does not limit obligations that cannot legally be limited.

13. Service Availability and Changes

We may update, replace, add, or remove features, curricula, content, applications, or supported devices as the Services evolve. We do not guarantee uninterrupted or error-free availability or the permanent availability of any specific item. Material changes to a paid plan will be handled in accordance with applicable law and any controlling written agreement. Maintenance, security issues, provider outages, or events outside our reasonable control may temporarily affect access.

14. Copyright Complaints

If you believe material available through the Services infringes your copyright, send a notice to connect@dancelevels.app that includes: your physical or electronic signature; identification of the copyrighted work; identification and location of the allegedly infringing material; your name and contact information; a good-faith statement that the use is not authorized by the copyright owner, its agent, or law; and a statement, under penalty of perjury, that the notice is accurate and that you are the copyright owner or authorized to act for the owner. We may remove or restrict material and notify the affected user as appropriate. Knowingly submitting a false or misleading notice may create liability.

15. Disclaimers

To the fullest extent permitted by law, the Services are provided “as is” and “as available.” Levels disclaims implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not promise that the Services will meet every requirement, produce a particular result, or be uninterrupted, secure, or error-free. Some jurisdictions do not allow certain warranty exclusions, so portions of this section may not apply to you.

16. Limitation of Liability

To the fullest extent permitted by law, Levels and its owners, employees, contractors, licensors, and providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenue, data, goodwill, or business opportunity arising from the Services. Levels’ aggregate liability arising from a claim will not exceed the amount you paid to Levels for the applicable Service during the 12 months before the event giving rise to the claim. These limits do not apply where prohibited by law.

17. Indemnification

To the extent permitted by law, a studio, business, instructor, or other commercial user agrees to defend, indemnify, and hold harmless Levels and its owners, employees, and contractors from third-party claims, damages, and reasonable costs arising from that user’s misuse of the Services, violation of these Terms, infringement of another person’s rights, unsafe instruction or supervision, or use or distribution of materials beyond the purchased rights. Levels may control the defense of a covered claim, and the user will reasonably cooperate. This section does not require a consumer to indemnify Levels where prohibited by law.

18. Suspension and Termination

We may suspend or terminate access when payment is overdue, these Terms are violated, use creates legal or security risk, or a plan or license ends. When access ends, you must stop using protected materials and destroy or remove copies that you are no longer authorized to retain, including branded, printable, or parent-facing materials whose use depended on an active license. Provisions that by their nature should survive termination will survive, including payment obligations, ownership, disclaimers, limitations, dispute terms, and accrued rights.

19. Governing Law, Changes, General Terms and Contact

Before filing a formal claim, contact connect@dancelevels.app and provide a reasonable opportunity to resolve the issue informally. Except where consumer law requires otherwise, these Terms are governed by Arizona law, without regard to conflict-of-law rules, and disputes must be brought in a state or federal court with jurisdiction in Arizona. Nothing in these Terms limits rights or remedies that cannot be waived under applicable law.

We may update these Terms as the Services or legal requirements change. The “Last updated” date identifies the current version. Material changes will receive additional notice when required. Continued use after an effective update constitutes acceptance to the extent permitted by law.

If any provision is unenforceable, it will be limited to the minimum extent necessary and the remaining provisions will continue. Failure to enforce a provision is not a waiver. You may not assign your account or rights without written permission. Levels may assign these Terms as part of a merger, reorganization, financing, acquisition, or sale of assets. These Terms, the applicable checkout, and any signed order or license agreement form the agreement for the purchased Service. A signed agreement controls if it expressly conflicts with these Terms.

Questions about these Terms, billing, account access, or licensing may be sent to connect@dancelevels.app.

Licensed Studio Addendum

A1. License Grant

This addendum applies only to the Studio Annual Licensed and White-Label plan and supplements the general Terms.

During the active 12-month license term, Levels grants the purchasing studio a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to use the approved Levels Hip Hop and Breaking curriculum and related materials at one licensed studio location for the permitted educational and program uses described below.

A2. Authorized Users and Location

The license covers the licensed studio and its authorized owners, employees, and instructors working for that location. It does not cover another legal entity, independent studio, franchise, branch, or physical location. Additional locations require separate written licenses.

A3. Permitted Internal Use

Authorized users may access the curriculum, video catalog, instructor training, lesson structures, and class-support resources made available with the plan and use them to plan and teach the licensed studio’s classes during the license term.

A4. Branding and White-Label Rights

The studio may apply its own branding to materials that Levels identifies as approved or customizable and may present the curriculum as part of the studio’s program. The studio may not claim authorship or ownership of Levels intellectual property, register Levels materials or marks, or alter protected content in a way that is misleading, unsafe, unlawful, or inconsistent with provided guidelines.

A5. Printing and Parent-Facing Distribution

The studio may print or download approved curriculum PDFs, lesson documents, class-planning tools, progress explanations, and parent-facing resources for use with its staff, enrolled students, and their parents or guardians at the licensed location. Materials may not be posted publicly, sold separately, or distributed to other studios, teachers, programs, or locations.

A6. Marketing Materials

The studio may use approved marketing assets to describe its licensed Levels program during the active term. Marketing must be accurate, comply with law, and must not promise guaranteed revenue, enrollment, retention, staffing, fitness, or student outcomes. Levels may require correction of misleading or unauthorized use of its materials or marks.

A7. Restrictions

The studio may not resell, sublicense, transfer, publish, upload to a public repository, distribute outside the permitted audience, remove rights notices, reverse engineer protected materials, or use them to create a competing curriculum or standalone product. Except for the permitted branding described above, modifications and derivative works require written approval.

A8. Ownership and Confidentiality

Levels retains all ownership and intellectual-property rights in the curriculum and related materials. Non-public curriculum files, instructor resources, platform access, and implementation materials must be protected from unauthorized access or distribution. The studio is responsible for ensuring its authorized users follow these obligations.

A9. Term, Renewal and End of Rights

The license lasts for the 12-month period associated with the purchase and renews only as stated at checkout or in a signed agreement. When the license expires or is terminated, licensed use, branding, printing, and distribution rights end. The studio must stop using protected materials and remove or destroy copies it is no longer authorized to retain, except for records that law requires it to keep.

A10. Breach and Additional Agreements

Levels may suspend or terminate licensed rights for material breach, including unauthorized sharing, use at an unlicensed location, nonpayment, or misuse of intellectual property. Where reasonably possible, Levels may provide notice and an opportunity to cure. Any signed order form or separate license agreement may add or modify plan-specific terms and will control to the extent it expressly conflicts with this addendum.

By purchasing or renewing the Licensed Studio Program, the studio acknowledges that it has reviewed and agrees to the general Terms and this Licensed Studio Addendum.